Shipping policy

Shipping Policy

1. Processing Time

• Orders are processed within [X] business days (excluding weekends and holidays) after receiving payment confirmation.

• Orders placed after [cut-off time] will be processed the next business day.

2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times depend on the selected shipping method:

  • Standard Shipping: [X] business days

  • Expedited Shipping: [X] business days

  • Express Shipping: [X] business days

• Delivery times may vary based on location, weather conditions, and carrier delays.

3. Shipping Restrictions

• We currently ship to [list of countries or regions].

• We do not ship to P.O. Boxes or APO/FPO addresses.

• Certain restricted or hazardous items may not be eligible for shipping to specific locations.

4. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your package via [carrier’s website or tracking portal].

5. International Shipping

• International shipping is available to select countries.

• Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.

• International delivery times may vary due to customs processing.

6. Lost or Delayed Shipments

• If your order is delayed beyond the estimated delivery time, please contact us at [customer service email/phone].

• We are not responsible for delays caused by the carrier or customs processing.

• If a package is lost in transit, we will work with the carrier to resolve the issue.

7. Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within [X] days of delivery.

• Provide photos of the damaged items and packaging to support your claim.

• We will offer a replacement or refund based on the situation.

8. Returns & Exchanges

• Please refer to our Return Policy for information on returning or exchanging items.